Jim Green
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Activity overview
Latest activity by Jim Green-
Jim Green created an article,
Where's my payment?
If you've received a payment email from a participating business, but you're not seeing it reflected in your wallet balance, please make sure you are clicking the "accept payment" button in the pay...
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Jim Green created an article,
How can I create a Gigpay account?
As an individual, you would create a Gigpay account via a payment link you receive from a participating business. From that payment link you'll be able to create an account, access your balance, ma...
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Jim Green created an article,
How do I add the Gigpay wallet to my phone?
The GigPay wallet is what's called a "Progressive Web Application", aka PWA. For an overview on this check out https://developer.mozilla.org/en-US/docs/Web/Progressive_web_apps and https://virtuals...
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Jim Green created an article,
Are you on the app store?
The GigPay wallet is what's called a "Progressive Web Application", aka PWA. For an overview on this check out https://developer.mozilla.org/en-US/docs/Web/Progressive_web_apps and https://virtuals...
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Jim Green created an article,
Why do you need my social security number?
When moving funds we are required to run a KYC (know-your-customer) check, which means we need the individuals social security number. We don't send 1099's or use it for anything other than checkin...
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Jim Green created an article,
How Long Does It Take For Transfers To Show Up At My Bank?
Transfer times will vary based upon location and services selected. Transfers to your bank will vary based upon where you are located and what service you have chosen. Please Note: The majority of ...
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Jim Green created an article,
Why Would A Particular Payout Service Option Not Be Available To Me?
Not all payout service features and capabilities are available in all markets. Gigpay partners with local companies around the globe in order to provide the best service and the most options for ea...
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Jim Green created an article,
Who do I contact in business development with more questions?
Reach out to the team by clicking this link!
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Jim Green created an article,
Are your customer service people real, or just a bunch of AI bots?
We’re glad you asked! Our customer service team is comprised of real people. And while we do use some AI to help them do their jobs (e.g. with language translation tech), you’ll be talking to pe...
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Jim Green created an article,
How do I get help?
Reach out to our customer service team anytime. We have dedicated personnel for our business (payment originator) customers, and a fantastic team for our wallet users to support payees globally....